Best e-commerce platform according to AI
On 6 August 2026, across 80 buyer questions asked on ChatGPT and Gemini, the three brands AI named most for e-commerce platform were Shopify (in 99% of answers), WooCommerce (86%) and BigCommerce (66%).
Last measured: 6 August 2026 · 80 buyer questions · ChatGPT and Gemini
Shopify is the answer AI gives most often. It was the first recommendation in 84% of the 80 answers we collected.
A high win rate for this category: the answer stays fairly stable however you phrase the question.
The leaderboard
Mention rate = share of 80 answers naming the brand. Top pick = share where it was the first recommendation.
| # | Brand | Mentioned | Top pick | |
|---|---|---|---|---|
| 1 | Shopify | 99% | 84% | |
| 2 | 86% | 3% | ||
| 3 | 66% | 4% | ||
| 4 | 54% | 0% | ||
| 5 |  Squarespace | 44% | 0% | |
| 6 | 43% | 1% | ||
| 7 | 18% | 3% | ||
| 8 | 14% | 1% | ||
| 9 | Already using WordPress | 14% | 0% | |
| 10 | No Transaction Fees | 13% | 0% |
The sources behind the answers
Which domains ChatGPT and Gemini cite when recommending e-commerce platform, and which ones move the outcome.
Most-cited domains
- 1.
bigcommerce.com35
- 2.
- 3.
woocommerce.com24
- 4.
- 5.
business.adobe.com12
- 6.
mrpeasy.com12
- 7.
wix.com8
- 8.
reddit.com7
Is AI recommending you?
Look up any of 1,800+ brands from this study: mention rate, top-pick rate, and which sources carry them.
Look up your brandMethodology: 80 structured buyer prompts (generic, audience-framed, US/UK-localized) run on the real ChatGPT (gpt-5.5) and Gemini web apps, measured 6 August 2026. “Top pick” = first brand recommended in the answer. Strings the extractor captured that are not products, such as follow-up questions and feature names, are removed, and duplicate names for one product are merged. Part of the GetIntel AI Software Index.
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